Barrier-free buses and trains

The fleets of all transport companies within the MVV are continually being modernised. The rule of thumb: the newer a vehicle is, the fewer barriers there are.

S-Bahn (urban rail)

  • Currently, around 85 per cent of the 150 MVV S-Bahn (urban rail) stations offer barrier-free access; more than 90 stations have been specially designed for passengers with mobility problems. Other improvements are being made continuously.

  • Vehicles from the new ET 423 series are now running regularly on all S-Bahn (urban rail) routes. Wide doors, clear destination displays and a modern passenger information system provide a high level of comfort. What’s more, these vehicles are equipped with a fold-down ramp operated by the driver. Wheelchair users and other passengers who want to make use of this facility should wait at the front of the train so the driver can see them.

  • Right at the front and back of the train – next to the driver’s cabins – is where the multi-purpose areas are located, which are easily accessible for wheelchair users and other passengers.

  • S-Bahn (urban rail) trains feature numerous seats or groups of seats for disabled passengers, which are clearly marked.

Information about the working condition of station lifts is available from the S-Bahn (urban rail) control centre, which can be contacted by phone on +49 (0)89 / 1308-1055. Here you can also find out which lifts require you to disembark and change on a mezzanine level. If you discover a lift that is out of order, please use the emergency phone located in the lift or the station.

U-Bahn (underground)

  • All of the 100 U-Bahn (underground) stations provide barrier-free access to the platforms.

  • The new type C1.9 underground train carriages have wide entrance doors, considerably more storage space and offer a high degree of comfort, thanks to fold-up seats.

  • Please note that wheelchair users should always wait at the front of the train so the driver can see them.

Information about the working condition of station lifts is available from the S-Bahn (urban rail) control centre, which can be contacted by phone on +49 (0)89 / 21 91 33 33. Here you can also find out which lifts require you to disembark and change on a mezzanine level. If you discover a lift that is out of order, please use the emergency phone located in the lift or the station.

Tram

  • Almost all vehicles running on the tram network have been adapted to the needs of disabled passengers – including those which run throughout the night.

  • 126 of the 148 tram stops provide easy access for disabled passengers.

Inner-city bus

  • The MVV predominantly uses low-floor buses equipped with boarding aids (wheelchair lifts or folding ramps). Low-floor buses with boarding aids are marked by the sign for the disabled and are also used at night.

  • Getting on and off the bus via a ramp: please wait close to the station mast and keep a safe distance from the kerb. Always use the door in the middle of the bus! To inform the driver that you want to use the ramp, press the red button to the right of the middle door. The driver will allow for access via the ramp as soon as the other passengers have boarded or alighted. There are folding ramps which are manually activated by the driver as well as electro-mechanical ones. In the future, only the manually-operated folding ramps will be installed as they are less prone to interference. PLEASE NOTE: the doors close for a moment before the electro-mechanical ramp can extend. A distance of one metre is required to extend the ramp. Please keep your distance from the ramp. If the ramp hits an obstacle, it is retracted completely. Only then is a new attempt possible. The incline of the ramp varies from stop to stop. The maximum load capacity is 250 kg.

  • The space reserved for wheelchairs is located opposite the door. Please place your wheelchair with the back against the padded area so that you are facing away from the direction of travel. This is for safety reasons. Seats for passengers with restricted mobility who do not use wheelchairs are marked by a pictogram and located close to the doors.

  • To get off the bus, please notify the driver by pressing the red button which you can find in the middle of the space reserved for wheelchair users.

MVV regional bus

  • An increasing number of low-floor buses are also being operated in the region surrounding Munich.