MVV without barriers
It is our aim to make journeys as easy as possible for our disabled passengers. That is why the MVV and its partners – first and foremost the transport companies – are committed to designing barrier-free stations and vehicles.
However, it is not yet possible to offer certain services at each and every station or stop or in all vehicles. If you have a disability, we therefore recommend that – before starting your journey – you find out about the situation at your point of departure and at your destination, and at any points where you may need to change to a different line/mode of transport.
Structural and technical measures
Lifts and moving walkways at stations as well as lowerable ramps in buses and trams help disabled passengers to get on and off a vehicle and switching to a different mode of transport.
Easy orientation at stops and in vehicles via visual and acoustic cues. These include visual displays at stops and the acoustic warning of closing doors.
More space: modern vehicles have wide doors for easy access, extra spaces for wheelchairs, buggies and bicycles.
Some vehicle types are equipped with a means for contacting the conductor at a height suitable for wheelchair users.
Platforms, some station halls and some stops feature a 20 cm wide grooved strip on the floor at a safe distance from the edge of the platform. The grooves can be felt with the feet or a white cane.
Good illumination and sufficient space is of great importance, especially in the platform area. Built-in elements, niches and edges were avoided during construction.
Nearly all disabled public toilets are located within the MVV area.
Most kerbstones have been lowered to 3 cm.
Supporting you with good communication
Our station-specific timetables and our timetable booklet help you see at a glance which lines run vehicles that have been adapted to the needs of passengers with disabilities.
The EFA trip planner provides station maps showing the availability of lifts and ramps, for example. The MVG also provides a network map that shows the location of escalators and lifts available in a particular U-Bahn (underground) station, simply by clicking on it.
Escalators and lifts on the U-Bahn
You can make customised settings in the journey planner and choose between three walking speeds: “slow”, “average” and “fast”. This enables timings to be calculated more accurately.
The timetable information system is also available as a version for the visually impaired and as a plain text version. If you prefer, you can also access the journey planner by phone. The voice-controlled service makes a distinction between “completely barrier-free” (connections with ground-level access to vehicles and access to the stops/stations via a lift) and “partly barrier-free” (connections involving low-floor vehicles and access to stops/stations via escalators, ramps or lifts).
More tips for leading a good life despite a handicap
Die Behindertenbeauftragte der Bayerischen Staatsregierung
Winzerer Strasse 9
Phone: +49 (0)89 / 12 61 27 99
Fax: +49 (0)89 / 12 61 24 53?
Amt für Soziale Sicherung
Phone: +49 (0)89 / 23 32 26 39
Fax: +49 (0)89 / 23 32 79 44
Sendlinger Strasse 1
Phone: +49 (0)89 / 23 33 02 31 or
Phone: +49 (0)89 / 23 33 02 34
Fax: +49 (0)89 / 23 33 03 37
Messe München GmbH
Phone: +49 (0)89 / 94 92 07 20
Fax: +49 (0)89 / 94 92 07 29