MVV without barriers

It is our aim to make journeys as easy as possible for our disabled passengers. That is why the MVV and its partners – first and foremost the transport companies – are committed to designing barrier-free stations and vehicles.

However, it is not yet possible to offer certain services at each and every station or stop or in all vehicles. If you have a disability, we therefore recommend that – before starting your journey – you find out about the situation at your point of departure and at your destination, and at any points where you may need to change to a different line/mode of transport.

Structural and technical measures

  • Lifts and moving walkways at stations as well as lowerable ramps in buses and trams help disabled passengers to get on and off a vehicle and switching to a different mode of transport.

  • Easy orientation at stops and in vehicles via visual and acoustic cues. These include visual displays at stops and the acoustic warning of closing doors.

  • More space: modern vehicles have wide doors for easy access, extra spaces for wheelchairs, buggies and bicycles.

  • Some vehicle types are equipped with a means for contacting the conductor at a height suitable for wheelchair users.

  • Platforms, some station halls and some stops feature a 20 cm wide grooved strip on the floor at a safe distance from the edge of the platform. The grooves can be felt with the feet or a white cane.

  • Good illumination and sufficient space is of great importance, especially in the platform area. Built-in elements, niches and edges were avoided during construction.

  • Nearly all disabled public toilets are located within the MVV area.

  • Most kerbstones have been lowered to 3 cm.

Supporting you with good communication

  • Our station-specific timetables and our timetable booklet help you see at a glance which lines run vehicles that have been adapted to the needs of passengers with disabilities.
    Station-specific timetables
    Timetable booklet

  • The EFA trip planner provides station maps showing the availability of lifts and ramps, for example. The MVG also provides a network map that shows the location of escalators and lifts available in a particular U-Bahn (underground) station, simply by clicking on it.
    Timetable information
    Escalators and lifts on the U-Bahn

  • You can make customised settings in the journey planner and choose between three walking speeds: “slow”, “average” and “fast”. This enables timings to be calculated more accurately.

  • The timetable information system is also available as a version for the visually impaired and as a plain text version. If you prefer, you can also access the journey planner by phone. The voice-controlled service makes a distinction between “completely barrier-free” (connections with ground-level access to vehicles and access to the stops/stations via a lift) and “partly barrier-free” (connections involving low-floor vehicles and access to stops/stations via escalators, ramps or lifts).

More tips for leading a good life despite a handicap

Bavarian State Commissioner for Persons with Disabilities

Die Behindertenbeauftragte der Bayerischen Staatsregierung
Winzerer Strasse 9
D-80797 Munich
Phone: +49 (0)89 / 12 61 27 99
Fax: +49 (0)89 / 12 61 24 53?

Competent help for persons with disabilities

Amt für Soziale Sicherung
Orleansplatz 11

D-81667 Munich

Phone: +49 (0)89 / 23 32 26 39

Fax: +49 (0)89 / 23 32 79 44

City tours with a sign language interpreter

Fremdenverkehrsamt München
Sendlinger Strasse 1
D-80331 Munich
Phone: +49 (0)89 / 23 33 02 31 or
Phone: +49 (0)89 / 23 33 02 34
Fax: +49 (0)89 / 23 33 03 37

Trade fair centre: fully accessible

Messe München GmbH
D-81823 Munich
Phone: +49 (0)89 / 94 92 07 20
Fax: +49 (0)89 / 94 92 07 29