Service & Contact
Contact us
Do you have a question regarding the MVV? Or do you want to make a suggestion for improvement? Just get in touch. We are happy to receive any kind of feedback – and we’ll take care to provide good answers.
Service centres
Whether you want to find out more about the schooling tariff, customer information or the trip extension ticket: simply ask the MVV Service Centres. We will tell you which services you can get in which part of the city.
Lost property
Oh dear! Lost your keys? Forgot your umbrella or perhaps even your camera on a bus or train? Maybe someone handed it in – someone who handles lost & found items as responsibly as you do.
Luggage storage
You checked out of your hotel, and there is still time for a stroll through the city. Simply lock your luggage away. We’ll tell you where and how much it is going to cost.
