Service centre Ostbahnhof (Munich East train station)

The Munich S-Bahn has its own Customer Service Centre located in the DB Reisezentrum Ostbahnhof (German railway travel centre at Munich East Station) where you can get information on the S-Bahn services. The customer service advisers sell and provide information and advice on MVV tickets as well as customers passes sold at the schooling tariff.

S-Bahn Customer Service Centre at Ostbahnhof (Munich East Station)

In the DB-Reisezentrum (German railway travel centre) at Ostbahnhof (Munich East Station)

Opening hours

  • Monday - Friday: 7 am - 8 pm
  • Saturday: 8 am - 6 pm
  • Sunday and public holidays: 8 am - 1 pm and 2 - 6 pm

Customer passes (schooling tariff) are available from Monday to Friday from 9 am to 6 pm


  • Information and advice, sale of MVV tickets
  • Issuance of customer passes sold at the schooling tariff
  • Ticket reimbursement, ticket fare confirmation
  • Application forms for customer passes
  • Plastic sleeves for the IsarCard, IsarCard9Uhr and IsarCard60