Ticket machines

Ticket machines are located at the stops/stations, in trams and on buses within the MVV network. Here is an overview of the devices currently in use and the types of tickets available.

The relevant service centre in case of a ticket machine malfunction you get here.

Ticket machines in U-Bahn stations

Single Trip Ticket Stripe Ticket Day Ticket Season Ticket Payment method
Ticket machines with touchscreen X X X X Coins, bank notes, debit card with PIN, credit card (MasterCard, Visa)
Ticket machines with screen and numeric keypad X X X - Coins, bank notes
Ticket machines with keys X X X - Coins, bank notes

Ticket machines at S-Bahn stations

Single Trip Ticket Stripe Ticket Day Ticket Season Ticket Method of payment
Ticket machines with touch screen X X X X Coins, bank notes, debit card with PIN

Ticket machines on trams and buses in Munich

Single Trip Ticket Stripe Ticket Day Ticket Season Ticket Method of payment
Ticket machines with keys X - X - Coins

Electronic ticket printer in the MVV regional bus

Single Trip Ticket Stripe Ticket Day Ticket Season Ticket Method of payment
Electronic ticket printer X X X X Coins, bank notes

Questions & Answers

1) Where to go in case of a ticket machine malfunktion?

You have inserted your money but not received a ticket? Then please identify whether the ticket machine belongs to the S-Bahn (urban rail), U-Bahn (underground), bus or tram, make a note of the ticket machine number and contact the relevant service centre.

Ticket machines in S-Bahn (urban rail) stations

Deutsche Bahn AG Call Centre, Phone: +49 (0)800 / 288 664 4

Ticket machines in U-Bahn (underground) stations, on inner-city buses and on trams

Münchner Verkehrsgesellschaft (MVG), Phone: +49 (0)89 / 21 91 - 35 35

2) What additional features do the touchscreen ticket machines offer?

At the DB ticket machines with touch screen located in S-Bahn (urban rail) stations, you can take a look at the MVV urban rail network map, view the MVV tariff conditions or buy DB tickets for local and regional services.

At the MVG ticket machines with touch screen found in U-Bahn (underground) stations, you can scan in every ticket that has a barcode on the front using the barcode scanner. Then you’ll get the ticket you want on the display.

These machines also have an Easy Button: simply press it to show large versions of the Stripe Ticket, Single Trip Ticket, Single Day Ticket and Group Day Ticket on the screen so you can pick the one you want.

3) Why won’t the ticket machine accept my bank note?

If large denomination bank notes are used to buy tickets very often, the machine’s stock of change may run out before the next inspection and the machine will stop accepting notes. You will then have to pay via another method.

4) May I travel without a ticket if the ticket machine is out of order?

If all ticket machines at your station are out of order, you may travel without a ticket to the next stop with ticket machines or a manned sales point, then buy your ticket there. However, in the event of a ticket inspection you must state the device number of the faulty ticket machine.

Example
If all ticket machine at Planegg station are out of order, you may travel without a ticket to Pasing and buy your ticket there.