You have inserted your money but not received a ticket? Then please identify whether the ticket machine belongs to the S-Bahn (urban rail), U-Bahn (underground), bus or tram, make a note of the ticket machine number and contact the relevant service centre.

Deutsche Bahn AG Call Centre
Phone: +49 (0)1801 / 23 59 59
(3.9 ct/min from a German landline, max. 42 ct/min for calls from a mobile phone)

Münchner Verkehrsgesellschaft (MVG)
Phone: +49 (0)89 / 21 91 - 35 35

Münchner Verkehrsgesellschaft (MVG)
Phone:  +49 (0)89 / 21 91 - 46 62
Fax: +49 (0)89 / 21 91 - 46 08