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Contact

You can use the contact form to submit any questions, comments or concerns regarding the MVV. This service is aimed, amongst others, at passengers with queries about fares, timetables or local transport within the MVV area. Your enquiry will be forwarded to the relevant department and dealt with as part of the MVV customer dialogue.

Your enquiry

Bus routes 200 to 999 in the surrounding districts and towns outside Munich

MVV Customer Dialogue

089 / 41 42 43 44 or by email.

  • for general fare and timetable enquiries 
  • For information on bus routes 200 to 999
  • Contact person (by telephone, contact form or email only) Monday to Thursday from 7 am to 5 pm and Friday from 7 am to 3 pm
     

PLEASE NOTE: Dear Sir or Madam, please note that we do not offer in-person customer advice at our Thierschstraße 2 branch. The nearest MVG customer centre is located at Marienplatz, on the mezzanine level of the S-Bahn and U-Bahn station.


Munich S-Bahn Customer Dialogue

089 / 55 89 26 65 or by email.

Go to the contact form

  • for information about the S-Bahn
  • Freephone service number
  • Contact person available daily from 6 am to 10 pm (including Sundays and public holidays)
      

Underground, tram and bus routes 50 to 199 in the city of Munich

MVG Hotline

0800 / 344 22 66 00 or by email.

  • For information about the underground, trams and bus routes 50 to 199
  • Freephone service number
  • 24-hour support

Go to the contact assistant