This page explains what to do if you lose something on a bus or train within the MVV area. Depending on the mode of transport, different transport operators or lost property offices are responsible. The MVV explains where lost property can be handed in or claimed, how long it is kept, and how to find out which operator is responsible for regional bus routes.
DB Lost Property Office, Munich Central Station
Please contact the Lost Property Office at Munich Central Station within 7 days of losing your item – lost property is kept there for one week.
Telephone number:
Opening hours:
- Monday, Tuesday, Thursday, Friday: 7.30 am to 7.00 pm
- Wednesday: 3.00 pm to 7.00 pm
Saturday, Sunday, public holidays: 8:00 am to 6:00 pm
Central DB Lost Property Service
Please contact Deutsche Bahn AG’s Lost Property Service seven days after the loss – lost property is kept here for the duration of its storage period.
Lost Property Office of the Munich Transport Company (MVG)
Elsenheimerstraße 61, 1st floor
80687 Munich
Opening hours
Mon, Thu 8.30 am – 12 noon and 2 pm – 6 pm
Tue, Wed, Fri 7.30 am – 12 noon
(as of 2025)
How to get there
Underground lines 4/5, Westendstraße
stop Tram 18, Westendstraße
stop Bus 62, Elsenheimerstraße stop
You can find further information on the MVG website. You can also report a loss here in multiple languages.
BRB Customer Centre
Rosenheim
(for lines RE 5 and RB 54)
Südtiroler Platz 1
83022 Rosenheim
Opening hours
Monday to Friday: 7:00 am – 6:00 pm
Saturday, Sunday, public holidays: 8:00 am – 12:45 pm and 1:15 pm – 4:00 pm
→ Lost property collection only on weekdays from 9:00 am – 3:00 pm
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Holzkirchen, at platform 1
(for lines RB 55, RB 56, RB 57 and RB 58)
Bahnhofplatz 1
83607 Holzkirchen
Opening hours
Monday to Thursday: 8:00 am to 12:00 pm and 12:30 pm to 4:40 pm
Friday from 8:00 am to 12:15 pm and from 1:00 pm to 6:00
pm Saturday, Sunday, public holidays: 8:00 am to 12:00 pm and from 12:30 pm to 4:00 pm
Further information and reporting lost items online
The regional bus routes in the MVV area are operated by various bus companies. Lost property is collected by the relevant bus company and held there temporarily. It is therefore important to identify the bus company operating the journey in question and contact them directly.
Finding the bus company using the MVV timetable guide
Enter the route number into the search box in the MVV timetable book. A PDF timetable for the selected route will then open. The name and telephone number of the relevant bus company are shown at the bottom right of the PDF.