If no valid or appropriate ticket is presented during a ticket inspection, an increased fare will be charged.
Name depending on the location of the inspection
The procedure is referred to by different names depending on the mode of transport:
- Fare evasion on the underground, tram, city bus and regional bus
- Retrospective fare collection on the S-Bahn and regional trains
Both terms have the same legal meaning.
Legal classification
A fare dispute and a fare recovery claim are civil law claims (Section 265a of the German Criminal Code (StGB)).
Intentional misconduct is not required;
errors regarding fares or breaches of the rules may also be sufficient.
Procedure during a ticket inspection
If a valid ticket cannot be produced, the ticket inspector will record your personal details and issue a receipt with a reference number. This reference number is required for payment. Cash payment on the spot is possible.
Payment
The increased fare amounts to 60 euros.
Payment in instalments is possible by arrangement.
If a valid, personalised ticket (e.g. a monthly pass issued in the passenger’s own name) was in possession at the time of the ticket inspection but could not be produced, the amount is reduced to 7 euros.
Proof must be provided within 14 days.
Receipt as a ticket
The receipt issued serves as a ticket to the specified destination.
Further details depending on the checkpoint
Retrospective fare collection – Payment
Online payment
The fare adjustment can be paid online via the DB Vertrieb portal.
Payment can be made via PayPal or by SEPA bank transfer.
The reference number (starting with 40…) is required for this.
Payment by bank transfer
When making a bank transfer, the reference number (beginning with 40…) must always be stated in the payment reference.
Recipient:
DB Vertrieb GmbH
Commerzbank Baden-Baden
IBAN: DE02 6624 0002 0115 5076 00
BIC: COBADEFFXXX (Baden-Baden)
Questions and complaints
Answers to frequently asked questions (FAQs) are available on the DB Vertrieb portal for fare recovery. In the event of discrepancies, you can also contact them there and submit a request for clarification. You must always quote the reference number (beginning with 40…).
Link to the DB fare adjustment portal
Hotline: Monday to Friday, 8 am–6 pm,
+49 (0)7221 9235-1000
Ticket inspection – Payment
Payment at MVG ticket machines
Paying at MVG ticket machines is the quickest and easiest way.
You will need the ticket number (starting with X01…).
At the machine, select ‘easy’ or ‘Scan barcode’ to activate the scanner.
The barcode is located in the top right-hand corner of the ticket.
Then follow the instructions on the display.
Payment options:
Girocard, Visa or MasterCard
Payment at the ticket office
You will need the receipt number (starting with X01…) to make the payment.
There may be a wait.
MVG Customer Centre, Hauptbahnhof and Marienplatz
- Monday to Friday: 8 am–8 pm
- Saturday: 9 am–4 pm
Payment by bank transfer
When making a bank transfer, the reference number (beginning with X01…) must always be stated in the payment reference.
Recipient:
Münchner Verkehrsgesellschaft mbH
HypoVereinsbank Munich
IBAN: DE33 7002 0270 0000 0916 00
BIC: HYVEDEMMXXX
Submitting a personal ticket
If you can prove that you had a personal ticket at the time of the inspection but were unable to present it, you can submit it online within 14 days.
Submission can be made via the upload function in the contact form.
Alternatively, it can be submitted in person at the customer centre.
The processing fee is €7.
Enquiries and complaints
Complaints regarding ticket inspections can be made at the MVG Customer Centres.
The reference number (beginning with X01…) is required for this.
The case will be reviewed in accordance with the applicable conditions of carriage.
MVG Customer Service Centres at Hauptbahnhof and Marienplatz
- Monday to Friday: 8 am–8 pm
- Saturday: 9 am–4 pm
Written enquiries and complaints
Münchner Verkehrsgesellschaft mbH (MVG)
Debt Collection
Luisenstraße 4
80333 Munich
Were you unable to produce a valid ticket to the BRB train crew during a ticket inspection? In accordance with Section 6 of the Rail Transport Regulations (EVO), in conjunction with the applicable conditions of carriage and fare regulations, you are obliged to pay the increased fare (EBE) of €60.00.
Payment options
By bank transfer to the relevant account/GmbH (as stated on your receipt), quoting the EBE transaction number
Bayerische Oberlandbahn GmbH (Oberland, Chiemgau-Inntal and Berchtesgaden-Ruhpolding networks):
Payee: Bayerische Oberlandbahn GmbH
IBAN: DE47100208900022460242
BIC: HYVEDEMM488
Bank: UniCredit Bank – HypoVereinsbank
Bayerische Regiobahn GmbH (Ammersee-Altmühltal and Ostallgäu-Lechfeld networks):
Payee: Bayerische Regiobahn GmbH
IBAN: DE17100208900355263029
BIC: HYVEDEMM488
Bank: UniCredit Bank – HypoVereinsbank
You can also pay your EBE at our BRB customer service centres and at the ticket machines on the respective network where the Increased Fare (EBE) was issued.
Enquiries and complaints
Answers to frequently asked questions (FAQs) are available on the BRB website regarding the increased transport charge. In the event of any discrepancies, you can also contact us via the website and submit a request for clarification. Please always quote the EBE reference number.
Information on the BRB’s Increased Fare (EBE)